Last updated: June 12, 2026
Please read these Terms of Service ("Terms") carefully before using the Porcelain Facility Services website or engaging our cleaning and facility services. By accessing our website or booking a service, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Porcelain Facility Services ("Porcelain," "we," "us," or "our") is a professional cleaning and facility maintenance company founded by Josilyn Rosado. We provide commercial, residential, post-construction, and specialty cleaning services to businesses and individuals. These Terms govern your use of our website at porcelainfs.com (or the applicable domain) and your engagement with our services.
By accessing and using our website, you agree to:
We reserve the right to restrict or terminate access to the website for any user who violates these Terms.
Submitting a quote request or contact form on our website does not constitute a binding service agreement. A service relationship is only established once Porcelain confirms your booking in writing, a scope of work has been agreed upon, and scheduling has been confirmed. Quote estimates provided online or by phone are non-binding until formalized in a written proposal.
We make reasonable efforts to ensure that the information on our website is accurate and up to date, including service descriptions, pricing guidance, and company details. However, we make no representations or warranties — express or implied — as to the completeness, accuracy, or reliability of any content on this website. Service availability, pricing, and scope may vary and are subject to change without notice.
All content on this website — including the Porcelain Facility Services name, logo, photographs, written content, design, and layout — is the intellectual property of Porcelain Facility Services or its licensors and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without our express written consent. Personal, non-commercial use for informational purposes is permitted.
Our website may contain links to third-party websites or services for your convenience (such as payment processors or scheduling tools). These links do not constitute an endorsement by Porcelain of those websites or services. We are not responsible for the content, privacy practices, or terms of any third-party websites, and we encourage you to review their terms independently before engaging with them.
To the fullest extent permitted by applicable law, Porcelain Facility Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
In all cases, our total aggregate liability shall not exceed the amount paid by you for the specific service giving rise to the claim, or $100, whichever is greater.
Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the website is at your own risk.
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Any testimonials or reviews displayed on our website reflect the individual experiences of clients and are provided for informational purposes. Results may vary. Porcelain does not claim that all clients will have identical experiences.
You agree to indemnify, defend, and hold harmless Porcelain Facility Services and its owner, staff, contractors, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of our website, your violation of these Terms, or your provision of false or misleading information to Porcelain.
We may update these Terms of Service from time to time to reflect changes in our practices, legal requirements, or service offerings. The "Last updated" date at the top of this page indicates when these Terms were last revised. Continued use of our website or services after any changes constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the state in which Porcelain Facility Services is registered and operating, without regard to conflict of law principles. Any disputes that cannot be resolved informally between the parties may be submitted to binding arbitration or the appropriate court of jurisdiction in that state.
If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms will continue in full force and effect.
If you have questions about these Terms of Service, please reach out through the contact form on our website or by phone. We're committed to transparency and happy to address any concerns.